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Pickett Consulting Services takes a systematic approach to assist organizations in addressing specific areas of concern or implementation of new organizational strategies and behaviors. Clients are able to take the time to analyze needs, assess the gap between the current and desired states, clarify desired outcomes, and co‑create strategies that strengthen capability, remove barriers, and support sustainable performance that can be measured through establised goals.
What is consultation?
Consultation is a systematic process designed to help uncover the root causes of problems and identify barriers to organizational success. This is a holistic approach to understanding that is helping or hindering the desired organizational performance, behaviors, or culture. Consultation allow us to diagnose what’s really happening, identify what’s getting in the way, and design the right solutions to improve performance or solve organizational issues.
My approach to consultation
In consultation, I leverage my curiosity and inquisitiveness to assesses the current situation and culture to determine solutions that will drive the desired outcomes. I utilized a variety of techniques and processes such as Human Performance Technology (HPT), needs and gap analyses related to the combination of people, process, and systems.
What is HPT?
Human Performance Technology (HPT) is a process model that uses a systematic approach to analyze needs, clarify desired outcomes, and co‑create strategies that strengthes the organizations ability to solve problems or implement new strategies.
About the Human Performance Technology (HPT) process...
HPT Process Steps:
Performance Analysis
We begin by clarifying the current state, desired state, and the gap between them. This helps to identify whether the focus is individual behavior, team dynamics, organizational systems, or a combination.
Cause Analysis
We explore the underlying factors that influence performance, including skills, motivation, resources, processes, organizational culture and norms, and environmental conditions.
Intervention Design
Together, we identify the right mix of solutions based on what the analysis reveals. Some potential solutions could include coaching, training, workflow redesign, communication strategies, and/or environmental supports.
Implementation Support
We guide the rollout of selected interventions, ensuring alignment, clarity, and psychological safety throughout the change process.
Evaluation & Continuous Improvement
We measure impact, refine strategies, and ensure the solutions continue to support long‑term performance and well‑being.
Consulting Services:
Performance Consulting
Business Partnering
Strategic Planning Input
Executive Coaching
Needs Assessment and Analysis
Facilitation Services
Change Management
Learning Development and Design
Diversity, Equity, and Inclusion Principles
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